Google Play Store Error code 924 on android is another common error Android users confront when trying to download or update apps. When the error is shown you can’t finish installing the app or the updates you’re trying to install and it mostly arises when downloading apps with large file size. The error is a real mess because you can’t update apps and there are apps which need updates before you’re able to continue using them. An error message will be shown with the error code 924 or you’ll end up receiving the message ‘Can’t download the app’ or ‘Can’t update app’. It’s all the same, but happily there is a way to get rid of this error code. We’ll outline the entire feasible solutions in this post.
Troubleshooting Play Store Error Code 924
What Are The Possible Reasons?
This is the leading cause of error 924 on android when downloading apps from Play Store. It’s the first thing you wish to check if you obtain this error code.
Play Store app is outdated
This is also another possible reason, when the Play Store app hasn’t been updated for a while it won’t function suitably and in this case you need to get the latest version even if it means transferring the app from another phone or downloading the apk file separately and install manually on your phone.
When there is lots of cache in your Play Store app. It can cause issues also and clearing cache data for the app and your android phone, in general, can help resolve the problem of error code 924 on your device.
These are the leading reasons, let’s now outline the solutions to the issue of error 924 google play.
How Do I Fix Error 924 On Google Play Store
Fix 1: Reboot your phone
Rebooting your phone is the initial thing you must do. You can solve a lot of errors on your phone by simply restarting it, error 924 google play isn’t different. When you reboot the phone you’re refreshing the phone memory and entire apps running in the background will be closed. It might be feasible that these apps have conflicts with the Play Store and hence cause errors. Thus just go ahead and hold the power button and click restart. After rebooting the phone, you must head over to the Play Store and try to download the app which displays the error and see if the issue is solved.
Fix 2: Clear data and cache for Play Store app
When app data becomes corrupt, the app won’t work fine. You’ll have to remove such data before you’re able to use the app smoothly. Similarly, the cache is also harmful to files on your phone. It’s suggested from time to time to clear the cache on your android phone. You’ll experience fast performance in your apps and much. Clearing data and cache for the Google Play Store app will help you to resolve this error. Here are the steps for that:
- Open your phone Settings, the settings icon is normally on your phone desktop or you can simply swipe from top and click on the small gear icon.
- Click on ‘Apps’ or ‘Manage Apps/Applications’.
- In the list of Apps, you must locate the ‘Play Store App’.
- Click on it and you’ll see the options ‘Clear Data’ and ‘Clear Cache’.
- Tap on both options and wait for the data to be cleared.
- Subsequently, reboot your phone and check to see if the error is gone.
Fix 3: Check your internet connection
A network issue is among the leading cause of error 924 google play. You need to check your connection and notice if things are working suitably. The initial thing to do is to change the connection. If you’re using Wifi, you must switch to mobile data and vice versa. Another thing you wish to do is to open your mobile browser and visit a random website to check if it’s loading. If it doesn’t open up, it means there is a network issue and you need to resolve it. If you’re using a router, you must switch it off and then reboot.
Fix 4: Switch off battery saving mode
Battery saving mode restricts apps from functioning properly. Many android users put their phones on battery saving mode so that their battery can last longer not knowing that their phone and apps performance will be affected. A lot of users had success in getting rid of the error 924 by disabling power-saving mode. Here is the procedure to disable power saving mode.
- You must wipe your phone’s notification from the top or down, depending on your android version.
- For most android phones you’ll notice the battery saving icon and you just need to click on it to disable.
- For other android versions particularly old versions, you’ll need to go through settings, and from there, you’ll see the power saving mode option. You simply need to slide and off it. If you don’t notice the ‘battery or power-saving mode’ option. You must look for something like ‘Battery and Performance’ or ‘Battery’ option. There, you’ll notice ‘battery saving option’ or a phrase which looks like that.
Fix 5: Uninstall Google Play Store Update
If you began obtaining the error code 924 after updating Play Store, you must remove the updates. It’s feasible the updates aren’t compatible with your current phone settings. After new updates are launched you can then install them if they’re working for you. It’s also feasible the updates come with issues and need to be resolved by Google. Here is the procedure to uninstall the Play Store updates:
- Open settings and click on the location where all your apps are listed, it’s mostly in the ‘Apps’ or ‘Applications Manager’ option.
- In the list of apps, search Google Play Store.
- Tap the three vertical dots and choose ‘Uninstall Updates’.
- You must now check if the error is gone.
Fix 6: Delete And Add New Google Account
If the problem persists, you must remove the google account that you’ve used to sign in to Google Play and log in again, preferably you must use another google account. here how to do it:
- Open Settings, and then ‘Accounts’ option.
- Choose Google and click on the three dots.
- You’ll notice the option to ‘Add account’ or ‘Remove Account’.
- Choose “Remove account’ in this case to delete the current Google account which’s attached.
- Tap Ok and it will be removed.
- Then you go back again and choose ‘Add account’ and then log into the Google account you want to add.
- Once you’re done, you must now open Google Play and check if the error is gone.
Fix 7: Factory reset
By now if the issue isn’t gone, it means your phone settings aren’t allowing Google Play Store to run suitably and what you want to do is to reset your phone. Resetting your phone will bring back entire settings like when the phone is new. The downside is you’ll end up losing your entire saved data. Thus Confirm that all content that’s on the phone’s memory is backed up. You must move them into your secondary memory card if you have added one on the memory slot. Here is the procedure to reset your phone:
- Open ‘Settings’ and look for ‘Backup and Reset’ in the options.
- Click on ‘Factory Data Reset’ that is located under the ‘Backup and Reset’ option.
- When you’re ready to go, simply click ‘Reset Device’.
- As mentioned, backup your data before you continue.
- After the procedure is completed, your device now is like brand new and the issue of error code 924 should be gone.
These are the best possible resolutions to the Google Play Store error code 924, and we wish you find them helpful. Thank you for reading and don’t forget to share your experience with the issue and how you solved it in the comments below. In case of any kind of assistance, simply consult Experts at Uspcsolutions for guidance at your doorstep.